Six major categories or domains of HR Competencies have developed from the new HR Competency Model. As shown by the gray arrows, HR professionals must master both people and business issues. Along the people axis, HR professionals need to communicate caring, concern, and compassion for employees. Along the business axis, HR professionals need to meet customer and investor expectations by making sure that strategies are designed and delivered.
The shape of the model and even the placement of the domains within the competency model shown below tell a story. The model can be described in two dimensions: focus and level of influence.
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